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من our Jumeirah Lakes Towers hub: 24-48 hours within the UAE (all seven Emirates), 48-72 hours to Saudi Arabia, Oman و Bahrain, و 72-96 hours to Qatar و Kuwait. All shipments include customs documentation pre-aligned to the destination country.

All AED prices shown on the catalogue are excluding 5% UAE VAT. VAT is added at the invoice stage for UAE-based customers with a registered TRN. For GCC customers outside the UAE, export documentation is provided و local taxes apply at destination.

For B2C retail orders via Amazon.ae or Noon there is بدون حد أدنى. For direct B2B orders to distributors و project specifiers, the typical minimum order value is AED 2,000. Project quotations و bulk discounts are available for orders above AED 50,000.

Yes. MT products carry الشهادات الأوروبية (CE, AENOR, DVGW, WRAS, ACS, KIWA, KOMO, SINTEF, PZH, EAC, WaterMark, CSTB, TÜV ISO 9001/14001) which are recognised in the UAE و across the GCC. For specific tender requirements, we provide signed Material Test Reports (EN 10204 3.1) و Declarations of Conformity on request.

Yes. قم بزيارة صفحة الموارد for the catalogue PDF و links to family-level datasheets. BIM (.rfa), CAD (.dwg/.dxf) و 3D STEP models are available on request — typically within 48 hours of submission.

Standard MT warranty is 2 years from invoice date against manufacturing defects under correct installation conditions. Specific product families (industrial cast iron range, butterfly valves) carry extended warranties up to 5 years. Warranty terms are detailed on each product datasheet.

Yes. MT's engineering department in Spain handles custom specifications: special materials (Hastelloy, Monel, super-duplex), non-standard dimensions, special pressure ratings, custom actuation. Lead times for non-stock customised products are typically 6-10 weeks from order confirmation.

We are actively expanding our distributor network across the GCC. تواصل مع مكتبنا في دبي with your company profile, target market و current portfolio. We typically respond within 5 business days with a partnership proposal including pricing, exclusivity terms و marketing support.

For B2B orders we accept تحويل بنكي (TT) و اعتماد مستندي (LC) for international orders. For Amazon.ae و Noon retail purchases, all standard payment methods including credit/debit cards و Cash on Delivery are supported by the marketplace platforms. Credit terms (Net 30/60) are available for established account customers.

Visit us at The Big 5 Global Dubai 2026 (24-27 نوفمبرember, DWTC, Hall 7 Stand C-148) or schedule a private showroom visit at our Jumeirah Lakes Towers hub. Email sales@mtmiddleeast.com to arrange — we recommend booking 48 hours in advance.